We've helped a transport customer save over £2.5m per year by implementing lean systems principles across a range of frontline facilities management services.Working with a prestigious hotel, we achieved a five-star housekeeping service. In 2010, these eorts were recognised with the accolade 'AA London Hotel of the Year'.We have saved a leading shopping centre more than £100,000 a year in waste disposal costs by recycling over 55% of all rubbish through our own onsite recycling facility.Thinking leanInitial invests in lean processes designed to maximise value. This means our customers can benefit from improved productivity, eciencies and cost-savings. For example, by utilising our innovative solutions, customers can create opportunities to accommodate additional sta as part of a wider estate strategy.Workforce wellbeingInitial runs fitness facilities such as onsite tennis courts, football pitches and gyms that enhance employees' health and wellbeing. We manage employee catering, oering menus thoughtfully designed with our wellbeing partner Nueld Health to ensure a balanced diet. Employees can also benefit from our IT hygiene services to help protect them from harmful bacteria.Engaged employeesWe go the extra mile to ensure our people feel fulfilled in their jobs, as they are more likely to go that extra mile for you. We invest heavily in training: in 2010 Initial's learning and development team delivered 3,852 days of training across the business. Our customers see firsthand the dierence enthusiastic, engaged employees make.

We work in partnership with NHS Hospital Trusts to combat and reduce the levels of Healthcare Associated Infections, through new technology and innovative ways of working.Industry expertiseInitial Facilities expertly provides a wide range of essential services with specialist industry expertise.Assured deliverythrough partnership We believe in working in partnership withour customers and building long-term relationships, which in some cases span more than 20 years. Reflecting our confidence in service quality, we follow risk and reward principles in which our payment is linked to achievement of your business objectives.We deliver all our services direct to ensure tightly managed, fully-integrated solutions. Customers benefit from all the resources of a large company coupled with a 'one team' approach that results in lower costs and better service outcomes.With a presence in 20 countries across Europe, Initial is well-placed to deliver first-class FM solutions for organisations throughout the UK and beyond.